Village of Galena Electric Aggregation Program
In November 2023, Village of Galena voters authorized the creation of an electric aggregation program. Your community has now selected Constellation NewEnergy, Inc. (“Constellation”) as the program supplier. The Village of Galena has worked with Constellation to secure a competitive rate for the program. From July 2025 through July 2026, your price will be a fixed rate of 9.628¢/kWh.
You’re Automatically Enrolled
There is no cost to enroll. Enrollment is automatic for those who are eligible, but participation is voluntary. You may opt-out of this program without penalty at any time for any reason by providing notice to Constellation (see instructions below). If you choose to opt-out, you will be served by the standard service offer of AEP Ohio (the “Utility”) or until you choose an alternative supplier of electric service. If you switch back to the Utility, you may not be served under the same rates, terms, and conditions that apply to other customers served by the Utility.
Please see the enclosed FAQs and Terms and Conditions for full details regarding the program.
If You Wish To Opt-Out
The program is under the ongoing jurisdiction of the PUCO. If you return to utility supply after the beginning of the aggregation program, you will pay the Utility’s market price of power plus its costs for alternative energy resources, unless you are exempt from those costs or you move and the utility considers you to be a new customer. If you do not want to be automatically enrolled in the aggregation program, please respond with one of the options below by June 30, 2025:
Phone: Call Constellation at 844-979-0173
Web: Visit www.constellation.com/ oh-galena
Q&A
Q: What is aggregation?
A: Under governmental aggregation, local officials bring the community together for group purchasing power. The community benefits by receiving competitively priced electric from a retail supplier certified by the Public Utilities Commission of Ohio.
Q: How is my community able to choose a certified electric supplier on my behalf?
A: Residents voted to allow the community to negotiate a contract with an electric supplier on their behalf.
Q: How do I enroll?
A: Eligible residential or small business customers will be automatically enrolled.
Q: Who is eligible for the aggregation program?
A: Most residential and small business customers residing within the community receiving electricity from the local utility are eligible (local utilities include: AEP Ohio, Duke Energy Ohio, First Energy, and DP&L).
Q: Who is not eligible?
A: Residential and business customers who are not eligible for automatic enrollment in the program include:
• A customer that is not located within community boundaries
• A customer who appears on the PUCO’s “do not aggregate” list
• A customer who is in contract with another electric provider
• A customer who has a special contract with the electric utility company
• Customers who are behind on their payments to the utility
• A mercantile customer that has not provided consent to join the program. "Mercantile customer" means a commercial or
industrial customer if the electricity consumed is for nonresidential use and the customer consumes more than 700,000
kWh/ year or is part of a national account involving multiple facilities in one or more states.
Q: Are the rates fixed or variable?
A: The rates are fixed. Please see the Terms and Conditions for details.
Q: When will I see my new rate?
A: Customers can expect to see the new rate one to two billing cycles following your enrollment in the program. Please note:
supply rates do not include taxes, delivery service charges or other utility fees.
Q: Who will bill me for electricity?
A: You will continue to receive one monthly bill from your local utility company.
Q: Can I still have my payment automatically deducted from my checking account as I do now? A: Yes. How you pay your
electric bill will not change.
Q: Who do I call to report a power outage or problems with my electric service?
A: You will contact your local utility company to report a power outage or problems with your electric service, including billing questions.
Q: What if I have already selected another supplier?
A: Based on the records provided by the utility, we assumed you are not with another supplier. However, if you recently signed up with a
new supplier, carefully review the terms and conditions of that agreement before proceeding as your ability to terminate early with that
supplier may be restricted.
Q: Is there an early termination fee for leaving the program outside of the 21 day opt-out period?
A: No, there is no early termination fee.
Q: Who do I contact if I have additional questions about this offer?
A: If you have additional questions about the program, please contact Constellation.